1.⁠ prints

• Returns accepted within 14 days of delivery.

• Conditions: item must be unused, in original packaging, and in perfect condition.

• Return shipping: at customer’s expense, unless due to a defect or our mistake.

• Refund issued after receipt and inspection of the item.

2.⁠ ⁠books

• Returns accepted within 14 days, only if the book is intact and undamaged.

• Return shipping: at customer’s expense, unless due to a defect or our mistake.

• Refund processed after inspection of the returned item.

3.⁠ ⁠ ⁠Premium Editions (made-to-order)

• Each piece is custom-made for the client.

• No refunds or cancellations, except in cases of manufacturing defects.

• If a defect is confirmed, return and replacement costs are covered by us.

• Damaged items during transport (Premium Editions).

• Before shipping, photos of the artworks and their packaging are taken and archived.

• If damage is found upon delivery, it is mandatory to report it within 48 hours, with clear photos of the item and packaging (inside and outside).

• This declaration is required to activate transport insurance.

• Depending on the case, a replacement or full refund will be offered.

4.⁠ T-shirts (made-to-order)

• Each T-shirt is produced on demand.

• No refunds or cancellations, except in cases of manufacturing defects.

• If a defect is confirmed, return and replacement costs are covered by us.

5.⁠ ⁠Refund timeline

• Refunds are issued to the original payment method.

• Timeline: up to 14 business days after return validation.

• Initial shipping charges are non-refundable.

6.⁠ ⁠ ⁠Order cancellation

• Orders may be canceled only within 24 hours of purchase.

• Once shipped, orders cannot be canceled.

• Custom or made-to-order items (Premium Editions, T-shirts) cannot be canceled once production has started.